Our Refund Policy is very simple.
To ensure the fastest possible delivery for you, our editors are trained to get to work immediately once an order is placed.
If you request a refund within 30 minutes of placing your order, we will happily refund your purchase.
After this window has passed, and after your video has been created, your purchase will be deemed nonrefundable because there is no way for us to recover our costs.
Even though are refund policy is strict, we always want to make sure you're happy with the final product, so never hesitate to request a revision! :)
For any questions related to refunds, please email us at firstname.lastname@example.org