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NEW! Now Offering IMAGE Products & WRITING Services!

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FAQ


Check out our Frequently asked questions!


  • How Does This Work?

    1. Choose Your Package

    We offer multiple packages. Choose the one that best fits your needs.

    2. Checkout on the Site

    After selecting your package, add to cart and complete the checkout process.

    3. Fill Out Order Form

    Immediately following checkout, you will be automatically redirected to our Order Submission Form. Here, you will submit the information we need to fulfill your order!

  • What's Your Delivery Time?

    We know how important it is for you to get your videos done as fast as possible! Your video will be delivered to your email within 1-3 business days.

  • Can I Send You My Product?

    To allow for high speed and low prices, we don't have an option to send in products to film new footage. However, we do allow you to upload content you have filmed to be used in an ad, simply add it in the "Specific Notes" section of your Order Submission Form.

  • Where Do You Get Your Content?

    Our video editors use clips from YouTube, premium stock video, and clips that our clients send us to create the videos. We always create a new video for each client and never share content our clients send us or recycle ads we make!

  • Do You Write The Script?

    Yes! We do everything for you from adding text, finding content, adding non-copyright music, animations and effects, etc. All you have to do is sit back, relax, and make that wifi bread.

  • Do You Offer Video Translations?

    Yes! We offer videos in whatever language you need. After we finish the script, we'll send it over to you to be translated.

  • How Do Revisions Work?

    We give unlimited revisions, as long as the order is still open and not completed.

  • What's Your Refund Policy?

    If you ask for a refund within 30 minutes of ordering, we will be happy to issue you a refund. The reason the refund window is so small is because our video editors begin editing right always to deliver videos 1-3 days.

    Once a video is created, there are no refunds.

    All videos created and delivered to clients of TopNotchAdz.com are nonrefundable because there is no way for us to recoup our costs once we have created the video.

    Despite our strict policy, we do offer unlimited revisions as long as the order is open and not completed, after the order is completed revisions will have a fee unless agreed upon by our team in special circumstances.

    We always want to guarantee our clients are in love with the end result of their video.

  • Do You Offer Discounts?

    Yes! Sign up with our email newsletter to keep up to date with our deals as well as some epic content.



Please don't hesitate to contact us with any other questions!

Easy Revisions

24 Hours After Delivery

Fast Delivery

1 - 3 Days Guaranteed

Proven To Convert

Winning Ad Formula